Privacy Policy

1. Introduction

COZQ Files ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our file storage and sharing service.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, and password when you register
• Usage data: How you use our service, including files uploaded, shared, and accessed
• Device information: IP address, browser type, and device identifiers
• Payment information: Processed securely by our payment provider (e.g. Stripe); we do not store full card details

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and enquiries
• Monitor and analyse trends, usage, and activities
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

4. Data Storage and Security

Your files and data are stored on secure servers. We use industry-standard encryption for data in transit (TLS) and at rest. Access to your data is restricted to authorised personnel and systems necessary to operate the service.

5. Data Sharing

We do not sell your personal information. We may share your information only: (a) with your consent; (b) with service providers who assist our operations under strict confidentiality; (c) to comply with law or legal process; or (d) to protect our rights and safety.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, or to object to or restrict certain processing. You can manage your account and data through the application settings, or contact us to exercise your rights.

7. Cookies

We use essential cookies and similar technologies to operate the service (e.g. session management, security). We may also use analytics cookies to improve our service. You can control non-essential cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at the support address provided in the application or on our website.