Terms of Service

1. Acceptance of Terms

By accessing or using COZQ Files ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

The Service provides secure file storage, sharing, and collaboration features. We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice where practicable.

3. Account and Registration

You must provide accurate and complete registration information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately of any unauthorised use.

4. Acceptable Use

You agree not to use the Service to:

• Upload, store, or share illegal, harmful, or offensive content
• Infringe intellectual property or other rights of others
• Transmit malware or attempt to gain unauthorised access to systems
• Abuse, overload, or disrupt the Service or its infrastructure
• Violate any applicable law or regulation

We may suspend or terminate accounts that violate these terms or for other serious misconduct.

5. Subscription and Payment

Paid plans are billed in accordance with the plan you select. Fees are non-refundable except as required by law or as stated in our refund policy. We may change pricing with reasonable notice. Continued use after a price change constitutes acceptance.

6. Intellectual Property

You retain ownership of content you upload. By uploading content, you grant us a limited licence to store, process, and serve it as necessary to provide the Service. We do not claim ownership of your content.

7. Disclaimer of Warranties

The Service is provided "as is" and "as available". We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. We do not warrant that the Service will be uninterrupted or error-free.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or use, arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

9. Termination

You may close your account at any time. We may suspend or terminate your access for breach of these terms, non-payment, or other cause. Upon termination, your right to use the Service ceases. We may retain data as required by law or our data retention policy.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by mandatory law.

11. Contact

For questions about these Terms of Service, please contact us via the support details provided in the application.